Policies

Payments

Payment for classes are due before class starts, unless other arrangements have been made with Freelife Canine. You are not registered for class until your payment is received. Freelife Canine accepts cash, cheques, and email transfers.

Refunds

Refunds (minus a $35 administration fee) are issued prior to the class start date.

No refunds will be given unless 72 hours cancellation notice is provided

If something unexpected happens that makes it impossible for you to continue with class we will do our best to accommodate you in an upcoming class, space permitting (usually not ascertained until the day that the class begins).

For these reasons please think seriously about your schedule and commitment to training, and your dog’s suitability for group classes before enrolling in a Freelife Canine class.

Make-up sessions

Make-up sessions are not always possible. If you miss a class and we have room in another upcoming class, we will do our best to accommodate you. If however there isn’t space available, then making up a class will not be an option. For this reason please seriously think about your schedule before enrolling. If you’ve got a crazy schedule or you’re traveling, consider private sessions.